Privacy Policy

Last updated 31 May 2026

The Gartcosh Development Trust is committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, why, and your rights.

Who We Are

The Gartcosh Links Centre is operated by the Gartcosh Development Trust, a community interest company. We are the data controller for the personal information you provide when using this website or making a booking.

Data protection contact

Gartcosh Development Trust Lochend Road, Gartcosh, G69 8AB Email: privacy@gartcoshdevelopmenttrust.com

What We Collect

Account and profile

Name, email address, phone number, and organisation or group name (if provided).

Booking details

Event details, dates, times, room preferences, purpose of hire, estimated attendees, and any special requirements or accessibility needs.

Payment information

We do not store credit or debit card details. All payments are processed by Stripe. We keep only the payment status and transaction reference for your booking.

Technical data

IP address and browser type for security and fraud prevention. Session cookies required for authentication and the booking flow.

Why We Collect It

To process your bookings

Creating and managing reservations, sending confirmations and reminders, and contacting you if there is an issue.

To manage your account

Allowing you to view and manage your bookings online, and maintaining your contact preferences.

For legal and safety reasons

Keeping records of who has used the premises and when, for insurance and safeguarding purposes. Responding to complaints or legal requests.

How We Store It

Security

Your information is stored in a secure database hosted by Supabase (EU-based infrastructure). Access is restricted to authorised members of the Gartcosh Development Trust board and management team.

Retention periods

Booking records: 7 years (insurance and safeguarding) Account profiles: while active, deleted within 12 months of closure Contact submissions: 2 years Payment references: 7 years

Who We Share With

We do not sell your personal information. We share it only with the following third-party service providers, who are contractually bound to process your data securely and only for the specified purposes.

Supabase

Our database and authentication provider.

Stripe

Our payment processing provider.

Cookies

Essential cookies

Required for the website to function — authentication and booking flow. These cannot be disabled.

Analytics cookies

We may use anonymised analytics to understand how visitors use our site. These do not identify you personally. You can control non-essential cookies through your browser settings.

Your Rights

Under UK data protection law, you have the following rights. You are not required to pay any charge for exercising them. We have one month to respond to your request.

Right of access

Request a copy of the personal information we hold about you.

Right to rectification

Ask us to correct inaccurate or incomplete information.

Right to erasure

Ask us to delete your personal information in certain circumstances.

Right to restrict processing

Ask us to limit how we use your information.

Right to object

Object to our processing of your information in certain circumstances.

Right to data portability

Ask us to transfer your information to another organisation.

To make a request, please contact us at privacy@gartcoshdevelopmenttrust.com.

Children

Our services are not directed at children under 16. If you are booking an event for children, we collect only the contact details of the responsible adult making the booking. If we become aware that we have collected personal information from a child without appropriate consent, we will delete it promptly.

Changes

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We will notify you of significant changes by email where we have your contact details.

How to Complain

If you have concerns about our use of your personal information, contact us at privacy@gartcoshdevelopmenttrust.com.

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Helpline: 0303 123 1113 Website: www.ico.org.uk

Questions about your data?

Contact us at privacy@gartcoshdevelopmenttrust.com

Contact